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Nefe Emadamerho-Atori


5 min read

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What is Automated Identity Verification?

With the rise of digital and online services, ensuring secure access and protection against fraud has become more important than ever. Gone are the days of manual identity verifications that were often time-consuming and required significant resources. In this blog post, we will explore the world of automated identity verification (AIV), its benefits, and how it enables businesses to streamline their processes while keeping their customers and systems secure. 

What is Identity Verification?

Identity verification is the process of confirming someone's identity to prevent fraud, identity theft, and other malicious activities. It involves collecting their personal data, such as name, date of birth, address, and social security number, and validating it against different identity records or databases to establish an individual's true identity. It is a crucial aspect of modern business operations, particularly in this digital age.

Identity verification is essential in ensuring secure transactions, combating fraud, and maintaining compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.

What is Automated Identity Verification?

Automated identity verification is a technology-driven process that validates a user's identity using various data sources, algorithms, and machine-learning techniques. It is important because manual identity verification methods are time-consuming, susceptible to errors, and often fail to keep up with the growing scale of business operations.

Automated identity verification has emerged as a highly efficient and reliable solution for businesses to confirm their customers' identities during onboarding and ongoing transactions.

How Does Automated Identity Verification Work?

Automated identity verification leverages cutting-edge technology, often employing a combination of AI, machine learning, and biometrics to streamline the identity verification process. Here is an overview of how an automated verification process typically works.

  1. Data Collection and Capture: Customers provide their personal details through online forms or uploading documents. The personal information can be a passport or driver's license that is scanned or snapped using a smartphone camera.
  2. Extract: The system extracts relevant information from the document, such as name, date of birth, address, and identification number.
  3. Data Validation and AuthenticationAI and machine learning algorithms analyze and verify the extracted data against multiple databases and records to check for authenticity and consistency. This includes cross-referencing the document details with government-issued records and credit bureaus, among other sources. 
  4. Biometric Verification: For added security, facial recognition technology or other biometric authentication methods are used to match the user's live image or fingerprint data with the one found on their identification document. This ensures the person providing the documentation is the actual owner of the ID.
  5. Risk Assessment: The system assesses the potential risk associated with each customer, including the possibility of fraud or money laundering.
  6. Analysis & Results: The system analyzes the extracted and verified data to flag potential risks or inconsistencies. The customer's identity is confirmed if all the information checks out and is deemed authentic.

Benefits of Automated Identity Verification

Automated identity verification offers several advantages and benefits for businesses and their customers.

Improved Security and Fraud Prevention

AIV uses advanced technology to detect and prevent fraud more effectively than manual verification processes. By checking multiple data sources and employing pattern recognition, AIV can quickly identify inconsistencies and potentially fraudulent behavior, protecting businesses and their customers from identity theft and financial loss.

Cost Savings

Implementing an AIV system can reduce the need for dedicated staff and resources for manual verification processes. This saves time and labor costs and reduces the risk of human error, streamlining and improving overall efficiency.

Enhanced Customer Experience

Manually verifying customer identities can be time-consuming and labor-intensive for both customers and support teams. AIV streamlines this process by quickly and accurately verifying customer information, meaning customers can start using services faster without the hassle of providing additional documentation.

Regulatory Compliance

With the increasing focus on protecting customer data and privacy, businesses must comply with stringent KYC and AML regulations. Automated identity verification enables businesses to remain compliant more efficiently, ensuring all customer data is accurate and up-to-date.

Scalability and Flexibility

As businesses expand and acquire more customers, manual identity verification processes can become overwhelmed, leading to bottlenecks. AIV is scalable and can quickly adapt to increasing demand, ensuring consistent verification quality without additional resources.


Automated Identity Verification is a powerful tool that can benefit businesses by improving security, customer experience, regulatory compliance, scalability, and cost savings. As fraud and identity theft cases continue to rise, businesses need to invest in AIV to protect themselves and their customers from malicious actors. 

By keeping up with technological advancements and implementing automated identity verification within your organization, you can improve customer trust while boosting your digital security and ensuring regulatory compliance.

Seamlessly and Securely Verify Customers With Dojah’s Automated Identity Verification Solutions

Leverage Dojah's onboarding and verification solutions to make the right first impressions with customers and sustain long-term relationships. Stay secure while providing the best onboarding experience with Dojah no-code tools, widgets, and KYC APIs.

Start verifying your users with ease todayContact us if you have any questions or schedule a demo sessionExplore our website and documentation to learn more about our product offerings.

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