One of the major challenges you're probably facing right now is your KYC process. It’s complicated, and users are dropping off halfway through onboarding before they ever get to see the value of your product.

Your identity verification process influences how fast users get onboarded on your platform and how easily your product can grow across new markets.  That’s why you’d want to choose a provider that fits the speed and flexibility your team needs.

In this guide, we compare Dojah Vs ThisIsMe, two KYC providers in Africa. Whether you’re actively looking for ThisIsMe alternatives or need a faster, more adaptable onboarding setup, this guide will help you make a confident decision.

Here’s what we’ll cover:

• A quick breakdown of what each platform does 
• A clear feature and pricing comparison based on use cases
• A verdict on which tool better supports fast onboarding and scale

Dojah vs ThIsMe: Feature Comparison for Startups and Fintech

Below is a side-by-side comparison highlighting key features and differences between Dojah and ThisIsMe to help you decide which platform best suits your business needs:

Dojah Overview

Dojah is a digital identity verification and fraud platform built to help African startups and digital businesses onboard users quickly and securely. It supports fintech, e-commerce, and other services with easy-to-use tools and broad access to local data across the continent.

Key Features

• Biometric and ID checks
  Verify users with face recognition, fingerprints, or government-issued IDs. The process is fast, accurate, and designed to reduce sign-up friction.
• Advanced fraud protection
  Spot risky users using liveness detection, AML screening, and behavior-based signals—all built into a single onboarding flow.
• Flexible integration options
  You can add identity checks using low-code widgets or custom APIs without disrupting your existing onboarding process.
• End-to-end compliance tools
  Get everything you need for KYC, KYB, AML, and fraud checks in one place, so you can stay compliant without switching between platforms.

Pros of Using Dojah

1. Pan-African KYC coverage

Dojah gives you access to identity data from over 50 African countries. You can onboard users across regions from a single dashboard, without switching tools as your business expands.

2.   Multiple integration options

Whether through your app, WhatsApp, SMS, or the web, you can run verifications at any stage of the user journey. Dojah’s tools make it easy to track progress and fit identity checks into your existing flow.

3.   Transparent and flexible pricing

Dojah offers different pricing models depending on your needs: per-call, monthly, or custom plans. Every charge is clearly outlined, so it’s easier to forecast costs and scale over time.
 

4.    Continuous product improvements

The platform is evolving, with regular updates to match new compliance requirements and product use cases. Your team gets tools that stay relevant without needing frequent replacements.

5.   Customizable onboarding flows

You can build your KYC process based on your users and risk level. Whether you're in fintech, mobility, or lending, Dojah lets you adjust steps to fit your product without adding complexity.

Cons of Using Dojah

Requires Technical Know-how

Dojah is flexible and allows you to tailor your KYC flow to your product. But since it doesn’t come pre-configured, some teams may need a bit of technical support or setup time to get started smoothly.

ThisIsMe Overview

ThisIsMe is a South African identity verification and digital onboarding platform built to help businesses meet KYC and AML compliance. It supports customer and business verification across various sectors, like finance, real estate, and digital platforms.

Key Features

• KYC & Identity Verification
  Enables customer verification using government-issued IDs such as passports, ID cards, and driver’s licenses. Includes face-matching and document checks.
• AML & Watchlist Screening
  Checks names against global watchlists, sanctions, and PEP databases to support anti-money laundering requirements.
• Digital Onboarding
  Provides mobile SDKs and web APIs that allow users to complete onboarding remotely within a few minutes.
• Regulatory Compliance Tools
  Helps businesses stay aligned with local and international compliance requirements, including FICA and AML obligations.
• Business Verification (KYB)
  Allows verification of company registration details, director information, and beneficial ownership during onboarding.

Pros of Using ThisIsMe

1.   Fully digital onboarding process

ThisIsMe supports digital identity checks that can be completed in a few minutes, depending on the setup. It’s useful for teams that want to reduce paperwork and shorten the time it takes to verify users, though actual speeds may vary by use case.

2.      Access to government data sources

The platform connects to official databases like South Africa’s Department of Home Affairs. This helps reduce errors and ensures that identity information is verified against reliable, primary sources.

3.     Regulatory support 

ThisIsMe is built to help businesses meet local regulatory standards, including FICA, AML, and CFT requirements. It’s especially relevant for companies operating in tightly regulated sectors like finance or property.

4.    Flexible API and hosted platform options

Businesses can either plug ThisIsMe directly into their systems via API or use its hosted solution. This makes it easier to integrate identity checks into existing onboarding or compliance flows.

5.    Well-established presence in South Africa

If you are expanding into the South African Market, ThisIsMe offers a strong foundation for KYC in South Africa.

Cons of Using ThisIsMe

1. Higher pricing compared to other providers

 Even after reducing their rates in 2023, the lowest plan starts at R6.75 per batch sanction check. If you’re an early-stage startup team managing tight budgets, this could be expensive, especially when you're just trying to test or scale.

2.    No pay-as-you-go model for startups

ThisIsMe uses fixed-rate plans and doesn’t offer publicly visible pricing tiers. To get a quote, you have to book a call, which may not work well for smaller teams looking for flexibility or trying to compare options quickly.

3.   Heavy focus on the South African market

ThisIsMe was designed with FICA compliance in mind and is heavily tailored to South African regulations. While the company is present in other countries, its tools and flows are still largely centered around local needs.

Why Choose Dojah Over ThisisMe?

• A wider range of tools for startups and fintech

While ThisIsMe leans heavily on ID verification and risk checks, Dojah offers a broader stack built for digital onboarding. From liveness checks to email, phone numbers, and fraud detection (including EasyDetect with 10,000 free checks), you get more tools to verify users, not just their documents.

• Transparent and flexible pricing

Dojah offers a transparent pay-as-you-go pricing model, so you're only charged per API call (starting at $0.06). That means no upfront bulk payments or unclear fees. You only pay for what you use, with room to scale gradually.

• Regional reach across Africa

 Dojah supports identity verification in 54 African countries, with tailored data and flows for markets like Kenya, Ghana, and South Africa. You can onboard users across the continent without needing to switch providers later. 

• End-to-end support

Beyond APIs, Dojah offers resources and guidance to help you build compliant onboarding journeys from start to finish. Whether it’s setting up KYC flows or handling exceptions, you’re not left figuring things out alone.

• Proven adoption with fast-growing startups

Startups like CDcare, Cleva, and Zend Wallet already trust Dojah to power their onboarding and compliance.  With over 500 businesses helped and 50+ million identities verified, Dojah is backed up with real impact across Africa.

“Dojah offered us a seamless verification service via phone number data extraction that made our customer onboarding and verification process effortless. We’ve seen a clear boost in productivity since partnering with them.”
 — Joseph Okoroafor, Head of Marketing & Communications, WellaHealth

Save Time and Reduce Churn With Dojah

Discover how Dojah can make your KYC and fraud prevention process easier across Africa and experience firsthand how easy it is to scale securely and efficiently with solutions tailored to your business.

Schedule your free demo today and take the first step towards smoother onboarding.

 👉   Book Your Free Demo

Frequently Asked Questions About Dojah and ThisIsMe

What’s the main difference between Dojah and ThisIsMe?
Dojah offers more tools and flexibility for verification and fraud checks. ThisIsMe focuses on basic identity checks with fewer customization options.

Which platform is better for scaling across African countries?
While both offer verification services beyond one country, Dojah supports over 50 African markets and provides localized flows, making it easier to expand without needing a new provider.

Can Dojah be integrated with existing systems easily?
Yes, Dojah supports both low-code and API-based integrations, with developer-friendly documentation to guide your team through setup.

Does Dojah include fraud detection tools?
Yes, Dojah comes with built-in fraud tools like EasyDetect, which supports behavioral scoring and customizable rules. 

Is there customer support for Dojah users?
Yes, Dojah provides hands-on support, including integration help, onboarding guidance, and resources for product teams.

Can I try Dojah before committing?
Yes, Dojah offers demos and sandbox access so you can test its features before choosing a plan.