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Ayomide Oso


3 min read

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Introducing: Human-Assisted Verification

In a world that's always on the move, making the right decision may no longer be enough. You have an edge when you are able to make the right decision fast while cutting down on redundancies. Today, we are thrilled to announce two sleek upgrades to our verification process that will enhance your experience! We're introducing:

  • Human-Assisted Verification 
  • Verification Status Notification

Automated procedures have been the backbone of our verification system, serving us well by swiftly processing a high volume of verifications. However, the real world is rarely black and white, and we've discovered that certain intricate scenarios demand a human touch. This is where Human-Assisted Verification comes into play.

So, what's the human-assisted verification?

The human-assisted verification approach combines our cutting-edge technology with human expertise to enhance the accuracy and precision of your verification process. Our team of Verification Review Specialists meticulously assess each document, leveraging their industry-specific knowledge to catch even the subtlest nuances and ensure outcomes that suit your goals.

Benefits of human review

1. Enhanced Accuracy: Human reviewers add an extra layer of precision. They excel at catching nuances and discrepancies that automated methods might miss, safeguarding the integrity of the verification process.

2. Tailored Expertise: Our Verification Review Specialists are well-versed in the complexities of your industry. Their industry-specific knowledge allows them to address challenges that might arise during verification, ensuring a smoother process.

3. Prompt Communication: Should additional information be needed, our experts will promptly reach out to you. This direct line of communication expedites the verification process and minimizes delays.

4. Amplified Success Rates: With human reviewers dedicated to each case, we anticipate a substantial increase in successful verification outcomes. Their expertise minimizes the chance of errors and rejections, saving you time and effort.

We believe that having experts assigned to each case to deliver a hands-on approach will lead to improved success rates for your verifications.

Just as accuracy and speed are of the essence in the landscape of modern business, swift and seamless communication is paramount. Building on the foundation of Human-Assisted Verification, we have also introduced Verification Status Notification which allows you to set an option to send real-time verification updates and feedback to your users at every stage of the process.

With this feature in place, the moment a verification process is completed, your users will receive a timely email notification. This proactive communication keeps them engaged and informed every step of the way. Whether a verification sails through successfully or requires their attention, they'll be the first to know. This not only fosters transparency but also enables them to take swift actions in case of any necessary follow-ups.

Sounds exciting, how can I get started?

First off you need to have a verified account with Dojah. Get started here. With an existing Dojah account, simply go to the verification options on your Dojah dashboard.

  • To provide your users with timely updates on verification status, opt for "yes" under the "Status Notification Email" option. 
  • To ensure your verification sessions run smoothly and to prevent any duplications, all you need to do is select "yes" under the "Check for duplicate" option.

As the business landscape continues its dynamic evolution, count on us to provide solutions that not only meet but exceed your expectations. For any inquiries or additional assistance, please don't hesitate to contact our dedicated support team at [email protected].

Here's to a future where verifications are efficient, users are informed, and success is the norm.


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