We’re excited to unveil three powerful new features designed to elevate your verification processes, enhance compliance, and expand global accessibility: Verification Analytics, Custom Questions, and Multilingual ID Widget Support. 

These tools will give you deeper insights into your operations, empowering you to optimize, secure, and streamline compliance like never before.

1. Verification Analytics: Data-Driven Optimization for Verifications

Verification Analytics provides a comprehensive view of your verification process, delivering detailed insights to help you make informed, data-driven decisions.

Here’s what you can expect:

1. Verification Status Metrics: Easily monitor the success rate of verifications, with insights into successful, failed, in-progress, and abandoned verifications to assess overall performance.
2.  Geographical Distribution: Understand where verification occurs with country-specific data, helping you identify regional trends and target markets more effectively.
3. Conversion Rate: Measure the effectiveness of your identity verification process by tracking the percentage of completed verifications.
4. Average Completion Time: Get a clear picture of how long verifications take to complete, so you can optimize processes and improve customer experience.
5. Timeframe Filtering: Filter verification data by day, week, month, quarter, or even custom date ranges to observe trends over time and adjust operations accordingly.

With Verification Analytics, you can not only monitor the health of your verification flows but also make timely optimizations that lead to better outcomes and customer satisfaction.

2. Custom Questions: Tailored Risk and Compliance Assessments

We've also introduced a new Custom Questions feature that allows businesses to gather essential compliance information and assess users' potential risk factors with greater precision. Designed to help you prevent fraud and maintain compliance, this tool gives you the flexibility to tailor your approach to the specific needs of your business.

Here’s how Custom Questions can improve your process:

1. Tailored Compliance Questions: Create questions that match your business’s risk assessment and compliance goals.
2. Risk Evaluation: Assess users' risk levels based on their answers, giving you the ability to identify potential fraudsters or high-risk individuals early in the process.
3. Flexible Question Types: Choose between single-select, multi-select, or open-answer formats to gather detailed information from users.
4. Real-Time Previews: View your custom questions and how they will appear to users with real-time previews on the EasyOnboard dashboard.

How It Works:

1. Access the EasyOnboard dashboard 

2. Navigate to the verification pages and select "Questions" to set up your custom compliance questions.

3. Choose from various question formats (single-select, multi-select, open-answer).

4. Preview and finalize your questions before saving them to your verification flow.

This feature allows you to go beyond the standard user verification process, making sure that you gather the right data to minimize risk, prevent fraud, and stay compliant with industry standards.

3. Multilingual ID Widget Support: Expanding Global Access

With Multilingual ID Widget Support, we’re making it easier for your business to cater to a diverse, global audience by supporting multiple languages for identity verification. This feature is ideal for businesses expanding into international markets, providing a smooth and accessible experience for non-English-speaking users.

Key Benefits:

1. Global Accessibility: Offer your identity verification process in multiple languages, ensuring users across various regions can complete the process in their preferred language.
2. Improved User Experience: Reduce verification abandonment rates by providing a more inclusive and seamless experience for users who may face language barriers.
3. Increased Reach: With multilingual support, you can cater to a wider, global audience, driving more successful verifications from different regions.
    

What’s Next?

These Q3 product releases reflect our commitment to innovation and providing you with the best tools to optimize your operations, strengthen compliance, and expand your global reach. We’re excited to see how these features enhance your business processes and help you deliver even better results.

Thank you for being part of our journey.